Refund policy

Product Inspection: Customers have the right to inspect their items upon delivery, while the courier is present, to ensure they are in perfect condition and match the order.

 

Returns: Returns are accepted only while the courier is present, free of charge.

 

Exchanges Upon Delivery: Exchanges are available while the courier is present, free of charge.

 

Exchanges After Delivery: If an exchange is requested after the courier has left, the customer is responsible for the shipping fees.

 

Exchange Conditions: Exchanges are accepted within 14 days of receiving the order, provided that the item is unused, in its original condition, and with its original packaging.

 

NALA Kids – Your Satisfaction Matters to Us.

 

Payment Methods:

Wallet: 01140611291

InstaPay: 01111999503